Retail Team Member II
Company: Goodwill
Location: North Charleston
Posted on: May 11, 2024
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Job Description:
*Impact Your Future, while impacting your community! Together we
change lives by giving everyone the opportunity to thrive, through
training, education, and employment! Align your passion and purpose
at Palmetto Goodwill.**Summary*As the face of Palmetto Goodwills
retail locations, team members in the Retail Team Member II
position provide Amazing Customer Experiences while receiving
donations, processing donations, or maintaining efficient
merchandising and sale of donations.*Essential Duties and
Responsibilities* Delivers ACE (Amazing Customer Experience) to all
internal and external customers. Acts as an ambassador of Palmetto
Goodwill and our I-CARE (Integrity, Collaboration, Attitude,
Respect, Excellence) values. Embraces an expectation of learning
and growth. Enthusiastically participates in training and
development. Celebrates and supports a culture of diversity,
inclusivity, and belonging at Palmetto Goodwill. Ensures team
members feel respected, accepted, and included. Enthusiastically
receives donations from donor utilizing GRATIS (Greet, Receipt,
Assist, Thank, Invite back, Sort) Sorts, prices, and stocks
hardline donations for sale according to established expectations.
Sorts, tags, and stocks softline donations for sale according to
established expectations. Accurately utilizes point-of-sale system
to complete sale of merchandise. Requests customers to round-up
change for maximum mission impact. Accurately records donations,
production of merchandise and specified tasks. Meets established
production goals corresponding to role in retail location.
Maintains clean work environment. Demonstrates proficiency of
cashier, softline production, or donor services / hardline
production roles through evaluation. Reports known or suspected
security and/or theft problems to a member of store management,
appropriate District Manager, and/or Asset Protection department.
Complies with all agency policies, procedures, and safety standards
throughout all work areas; maintains same to meet CARF, Department
of Labor, and other regulatory standards. Maintains safety
standards in the store and reports any exceptions to store
management. Performs other job-related duties as assigned by a
member of store management.*Qualifications*Must be able to:
Understand English; comprehend instructions provided in verbal and
written form. Read and comprehend Retail Production and Training
manuals; follow process instructions effectively and efficiently.
Multi-task effectively; be able to adjust to frequent changes,
delays, or unexpected events; be flexible and/or adaptable as work
requirements change. Be a self-starter; work efficiently with
minimal supervision after work instructions are provided. Thrive in
a dynamic, fast-moving environment. Work effectively in a
team-based environment; Interact professionally with customers and
a highly diverse employee base on a regular and routine basis. Work
a flexible schedule, including weekends, and have reliable
transportation to and from work.Must have: Basic computer skills
including use of various retail related systems, understanding of
basic programs (Microsoft Word), etc. Excellent customer service
skills. Multi-cultural sensitivity: the ability to demonstrate a
sensitivity and awareness of diversities in people and
cultures.*Education and Experience*Completion of any level of
primary or secondary education, regardless of diploma/degree.
Previous experience working in a retail environment
preferred.*Physical Demands*While performing the essential duties
and responsibilities of this job, the employee is: Regularly
required to: stand; walk; bend; stoop; kneel; crouch; talk and/or
hear; use close, distance and peripheral vision; use depth
perception and the ability to adjust focus; use hands and fingers
to handle or feel objects, tools, or controls; and reach with hands
and arms. Regularly required to lift and/or move up to 50 pounds
and occasionally lift and/or move over50 pounds. Rarely required to
sit.*Work Environment*Work is usually performed in a retail indoor
setting. The employee may occasionally be exposed to outside
weather conditions (extreme cold or heat). The employee may
frequently be exposed to dust and odors. The noise level in the
work environment is usually moderate.Job Types: Full-time,
Part-timePay: From $12.00 per hourBenefits:* 401(k)* 401(k)
matching* Dental insurance* Employee discount* Flexible schedule*
Health insurance* Vision insuranceShift:* 8 hour shift* Day shift*
Evening shift* Morning shiftWeekly day range:* Monday to Friday*
Weekends as neededAbility to Relocate:* North Charleston, SC 29406:
Relocate before starting work (Required)Work Location: In personby
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Keywords: Goodwill, Summerville , Retail Team Member II, Hospitality & Tourism , North Charleston, South Carolina
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