Optical Retail Sales Associate FT Columbia, MO #075
Company: Eyemart Express
Location: Columbia
Posted on: May 9, 2024
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Job Description:
Optical Retail Sales Associate Full TimeOptical Retail Sales
experience is preferred but not required. We are willing to
train.Are you looking for a career that will bring you home? A
career with a company that has one of the absolute best store
leadership teams on the planet?! Well, you just found it!One of the
nations TOP optical companies, Eyemart Express is seeking
candidates with a strong retail background for a position at one of
our store locations. For nearly 30 years, Eyemart Express has been
setting the pace and the standard when it comes to delivering an
awesome customer experience along with great prices and the fastest
service anywhere! We have full-service labs in every one of our
stores! And were growing every year with new stores opening
throughout the country. Your career growth potential is endless!So,
if youre looking to join a company that leads the industry in
service, quality & speed, and that is rapidly expanding to well
over 200 stores, then Eyemart is the place for you! If you have the
drive, the talent, along with the leadership experience in bringing
teams together and exceeding goals, then we want to talk to you.
Take a look at some of the things the role consists of and send us
your resume today!Job Description:The Retail Sales Associate, also
known as a Retail Optician, will primarily assist patients in
selecting the eyeglass frames, lenses and lens coatings that best
suit their needs. The Retail Associate will also be responsible for
ensuring the lab technicians have accurate measurements and
prescription information for grinding, coating and fitting lenses
to the frames. Once the glasses are complete, the Retail Associate
is responsible for dispensing the glasses to the patient.Duties and
Responsibilities:Provide exceptional customer serviceMaintain
knowledge of current sales and promotions as well as policies
regarding payment, returns, exchangesCompute and process payment
transactions/refunds using in-house Point of Sale systemPerform
other administrative tasks as assignedProcess insurance
claimsMaintain up-to-date knowledge of productsCreate and maintain
patient files, following company and HIPAA policies regarding
confidentiality.Input customer information into computer
systemAssess and interpret patients needs/wants based upon
prescription requirements, facial features, lifestyle, and
occupation, and suggest most appropriate products (i.e. frames,
lens type, coatings)Take necessary measurements (i.e. measuring the
patients pupillary distance)Prepare work order for lab ensuring all
pertinent information is listed (i.e. patient information,
prescription, lens size/type, measurements, special tinting or
coating, etc.)Pull correct lenses according to work order
specificationsInspect final product for accuracy; adjust completed
glasses to fit patient using pliers, hands and heat if necessary to
bend frames accordinglyEducate patient on how best to care for
their glassesAdjust/repair damaged frames, replace nose pads and
missing screwsPrice, stock and straighten merchandiseEducation and
Experience Requirements:High School Diploma or GEDExperience
working in retail, customer service, or salesExperience working in
the optical industry is preferredSkills and Abilities:Ability to
stand for prolonged periods of time (up to 8 hours per day per
scheduled shift)Ability to occasionally stoop, bend, kneel, crouch,
reach, and twistAbility to lift, carry, push, and/or pull up to
approximately 25 lbsMust possess excellent hand-eye coordination
and fine motor skillsAbility to operate basic office
equipmentAbility to communicate clearly and concisely, both orally
and in writingAbility to correctly read and interpret prescription
specifications and input into computer properly to ensure lenses
are cut properlyAbility to multi-taskAbility to identify and solve
problems, and facilitate problem solvingAttention to detailTime
management skills - ability to prioritize and work quickly and
efficiently when there are multiple customers to assistAbility to
deal with stressful situations such as dissatisfied
customersAbility to establish and maintain effective working
relationships with fellow employeesWorking Environment:Work is
performed primarily in an indoor retail store settingHigh level of
interaction with general publicWork is independent and with
patientsEnvironment is often fast-paced and deadline orientedWork
with small manual tools (screwdriver, pliers, etc.) on a regular
basisSome exposure to dusts, fumes, glass and/or plastic lens
particulates, standard chemicals found in optical lab (some of
which may be allergenic), metal alloy (solid and melted),
moderately high levels of noise, fluorescent lighting, cleaning
agents and electrical energy in the lab#INDLPby Jobble
Keywords: Eyemart Express, Summerville , Optical Retail Sales Associate FT Columbia, MO #075, Sales , Columbia, South Carolina
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