Real Estate Lending Operations Manager

Company: REV Federal Credit Union
Location: Summerville
Posted on: November 25, 2022

Job Description:

* Managing residential mortgage processing, underwriting, closing and post-closing process, ensuring adequate staffing with properly trained employees. Making recommendations for employees regarding employment, performance rating, salary changes, promotions, transfers and terminations. Training, guiding and advising employees regarding work related matters.

* Keeping employees informed of pertinent policies and procedures affecting the department and their jobs and creating an atmosphere in which upward communication from employees is encouraged. Reviewing and recommending improved operating policies and procedures for optimum efficiency and insuring the proper implementation and maintenance of approved changes.

* Oversee activities relating to the processing, underwriting, closing and post-closing of complex residential mortgage loans for designated operations team. Develop procedures to ensure high levels of quality service and efficiency in order to control expenses and maximize profitability. Ensure that procedures, approval times and other functions with member impact, including online mortgage applications, are provided to internal and external customers at levels that exceed the competitive standards in REV Federal Credit Union?s marketplace and industry.

* Ensure that all aspects of residential mortgage loan production are compliant with numerous applicable regulatory requirements which are complex in nature.
* Maintain a thorough knowledge of government and conventional lending programs, including housing assistance and state specific programs and requirements, and keep informed of industry updates and changes.
* Frequent contacts with internal and external customers, including interaction with senior management and residential mortgage sales manager of REV Federal Credit Union.
* Responsible for ensuring high levels of file quality in order to meet secondary market investor guidelines and requirements. Maintain thorough knowledge of investor guidelines and requirements.
* Work closely with Mortgage Systems Business Analyst to develop and ensure maximum utilization and optimization of mortgage loan origination system.
* Maintain knowledge of underwriting guidelines and approve loans as necessary in accordance with underwriting guidelines within established lending authority.
* Work with other credit union employees to maximize and enhance relationships with members through cross sales and other marketing opportunities.

* Ensure the cross training of staff within the department to ensure adequate coverage of positions and duties.

* Monitor Real Estate Lending pipeline to ensure all department standards are being followed.

* Maintain constant knowledge of competitor's rates and terms. Stay abreast of all market trends relating to mortgage lending.

* Successfully establish and maintain effective business relationships with all vendors.

* Serve as the Credit Union representative with Fannie Mae with the intent to guarantee that all documentation if properly prepared and that all guidelines are followed to allow for the potential sale of mortgages in the secondary market.

* Serve as Credit Union representative for the Veterans Administration (VA). Keeping abreast of guidelines and changes to VA mortgages.

* Responsible for evaluating the job performance of all department employees, including issuing any disciplinary actions.

Job Type: Full-time%58047475%

Keywords: REV Federal Credit Union, Summerville , Real Estate Lending Operations Manager, Executive , Summerville, South Carolina