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Medical Administrative Assistant - Scheduling & Payment Posting

Company: Lowcountry Medical Practice Management
Location: Summerville
Posted on: May 24, 2023

Job Description:

Medical Administrative Assistant - Full Time/Hourly - 8am - 5pm - Summerville, SCAttend to patients on the phone and in person. Process patient payments for multiple medical providers and manage collections process. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.Critical Thinking Skills RequiredMust be able to speak with patients and use practice management system to answer inquires accurately and confidently and while maintaining patient confidentiality.Must be able to think critically about how to properly handle emergent situations that may arise in the healthcare environment.Must be capable of performing proper research concerning patient claims and request before escalating to management and to the physician.Must be able to properly assess patients concerns and provide minimum assistance required as a Medical Administrative Assistant without working outside of your scope of practice and expertise.Must understand basic medical office terms and protocols.Must be aware of HIPAA Rules and Guidelines and how to properly protect the privacy of patients.Communication Skills RequiredMust be able to communicate the details of patients issues with accuracy to the physician. This includes medication issues, medication request and pertinent patient messages left for the physician.Must be able to communicate physicians responses or directives to patients with 100% accuracy. This includes written data, in person, or audible communication.Must at all times show that you care and show compassion for patients concerns and wellbeing.Must have have financial literacy and be able to provide daily financial ledgers to management team and physician.Daily Job Duties and ResponsibilitiesGreet patientsRegister patients according to established protocolsAssist patients to complete all necessary forms and documentation including medical insuranceEnsure patient information is accurate including billing informationInform patients of medical office procedures and policyMaintain and manage patient recordsAnswer incoming calls and deal with inquiriesTransfer calls as requiredSchedule patient appointmentsCollect co-pays and paymentsSchedule hospital admissions, tests, scans and outside appointments for patientsObtain external medical reports as required by medical professionalsRespond and comply to requests for informationDeal with incoming and outgoing post to website and social mediaComplete other clerical duties as assignedMaintain stock of forms and office suppliesEnsure reception area is well maintained, neat and cleanSafeguard patient privacy and confidentialityOther DetailsMust be a team player.Performance reviewed every 90 days by physician and hiring team.Pay determined based on experience.No Medical Benefits includedUnlimited PTO Package Non-RemoteEducation RequirementHigh School Diploma or GEDAssociates or Certificate in any Allied Health Field preferred but not requiredAt least 2 years experience in healthcare field

Keywords: Lowcountry Medical Practice Management, Summerville , Medical Administrative Assistant - Scheduling & Payment Posting, Healthcare , Summerville, South Carolina

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