Retail Customer Service Specialist
Company: Dick's Sporting Goods
Location: Summerville
Posted on: April 9, 2021
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Job Description:
On our team, everyone plays a critical role providing genuine,
helpful and friendly service to help our athletes perform at their
best and enjoy their sport. We're committed to creating an
inclusive and diverse workforce, reflecting the communities we
serve. This role is an opportunity to make a difference and join
the world's greatest sports team.*Customer Service Specialist
Duties:** Create a world-class customer experience by providing
passionate customer service and selling through customer
engagement* Provide register coverage as needed and ensure strong
customer service standards are met by supporting cashiers through
complex transactions* Serve as primary customer service provider at
the front end and liaison between customers and management* Ensure
customers receive outstanding service by adhering to and enforcing
customer service programs* Handle all situations that involve
firearms passing through the front end and ensure compliance with
firearms safety policy and procedure* Uphold company standards for
merchandise presentation of the best apparel and equipment brands
in sporting goods* Promote company programs including warranty
sales, Scorecard (loyalty program), private-label credit cards, and
other seasonal promotions/All Teammates are required to adhere to
all safety policies and procedures. Additionally, as business needs
arise, other tasks may become necessary./*Success Profile:**
Flexible availability - including nights, weekend, and holidays*
Ability to provide outstanding customer service* Ability to direct
efficient front-end operations* Basic cash management procedures*
1-2 years of Retail Cashier or Sales experience preferredDICK'S
Sporting Goods is an Equal Opportunity Employer Committed to
Inclusion and Diversity.**Organization:** **Store0324 Summerville
SC***Title:** *Retail Customer Service Specialist***Location:**
*South Carolina-Summerville-Store0324 Summerville SC***Requisition
ID:** *2100014G*
Keywords: Dick's Sporting Goods, Summerville , Retail Customer Service Specialist, Hospitality & Tourism , Summerville, South Carolina
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