Block Advisors Multi-Unit Team Leader 3
Company: H&R Block
Location: Summerville
Posted on: January 25, 2023
Job Description:
453254BRTitle:Block Advisors Multi-Unit Team Leader 3What you'll
do... :Are you a passionate people leader, capable of managing
multiple offices? Do you enjoy exceeding client expectations? Block
Advisors is looking for a Multi-Unit Team Leader to accelerate our
year-round tax and business services by managing three Block
Advisor offices and providing leadership to the customer-centric
teams that work within them.Block Advisors is an H&R Block
brand that redefined the tax preparation experience for individuals
and small businesses with complex tax and business service needs.
As a Multi-Unit Team Leader at a Block Advisors office, you will
serve as the front-line manager responsible for leadership and
development of associates, delivering an outstanding client
experience, and achieving all office related growth objectives
(i.e., clients, revenue and earnings) for three offices. Prior tax
preparation experience is not required.You'll begin working a
flexible part-time schedule in the fall as you ramp up for the busy
tax season, then transition to a full-time schedule from January
through April. After working a successful tax season, you will work
a reduced schedule May through December, and may even apply for
advancement opportunities.What you'll do...
- Manage office staffing, operations, and logistics for three
offices with support from two Associate Team Leaders
- Partner with the District General Manager (DGM) to create and
implement office-level growth plans and client growth targets,
which includes developing local partnerships and managing office
community involvement
- Assist the DGM in recruiting and interviewing candidates for
tax office associate positions
- Build an engaging team environment across all offices by
training and coaching associates while holding them accountable to
execute on Standard Operating Procedures (SOP) and recognizing
outstanding associate contributions
- Conduct timely performance reviews and partner with Associate
Relations Center to resolve associate issues and address
performance concerns
- Lead daily team meetings and communicate essential information
to tax office associates
- Create associate work schedules across all offices and ensure
accurate timekeeping, as well as labor management, for staff in all
offices
- Travel between the three offices as required
- May prepare up to 75 tax returns, as needed Job ID: 453254BR
City: Summerville State: South Carolina About H&R Block... :
H&R Block's purpose is simple: To provide help and inspire
confidence in our clients and communities everywhere. We've been
true to that purpose since brothers Henry and Richard Bloch founded
our company in 1955. Since then, we've grown to have approximately
12,000 offices throughout the United States and around the world.We
are a people company first and a tax company second. People who
join H&R Block say it feels like being part of something
bigger. A place with an amazing and storied history, but with a
strong and urgent focus on the future. Maybe it's how determined,
forward thinking and innovative we are, or how accessible our
leadership is. We believe it's all those things, and much
more.H&R Block is committed to diversity and inclusion and is
proud to be an equal opportunity employer. We consider qualified
applicants regardless of race, color, religion, creed, gender,
national origin, age, disability, veteran status, marital status,
sex, gender expression or identity, sexual orientation,
citizenship, or any other legally protected class. All qualified
applicants are welcomed and encouraged to apply. It would be even
better if you also had... :
- People management experience, with the demonstrated ability to
grow and develop associates
- Demonstrated aptitude for growth plan execution and ability to
lead towards growth culture
- Strong decision-making and judgment skills and the ability to
function well in a fast-paced environment with minimal
supervision
- Strong interpersonal and communication skills, and a
customer-centric mindset that seeks to understand and exceed client
needs
- Computer proficient with the ability to use MS Office
- Bachelor's degree in a related field, or high school diploma
with the equivalent combination of experience
- Successful completion of the H&R Block Tax Knowledge
Assessment or Income Tax Course (if preparing tax returns) What
you'll bring to the team... :
- People management experience, with the demonstrated ability to
grow and develop associates
- Demonstrated aptitude for growth plan execution and ability to
lead towards growth culture
- Strong decision-making and judgment skills and the ability to
function well in a fast-paced environment with minimal
supervision
- Strong interpersonal and communication skills, and a
customer-centric mindset that seeks to understand and exceed client
needs
- Computer proficient with the ability to use MS Office
- Bachelor's degree in a related field, or high school diploma
with the equivalent combination of experience
- Successful completion of the H&R Block Tax Knowledge
Assessment or Income Tax Course (if preparing tax returns) Posting
Title: Block Advisors Multi-Unit Team Leader 3
Keywords: H&R Block, Summerville , Block Advisors Multi-Unit Team Leader 3, Hospitality & Tourism , Summerville, South Carolina
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