SummervilleRecruiter
the smart solution for Summerville jobs

Guest Service Mgr Level V

Company: Lowes Foods
Location: Summerville
Posted on: November 4, 2018

Job Description:

Ensure consistent and memorable guest experiences through the superior show quality and guest service by training and demonstrating the four priorities (Safety, Friendliness, Show and Efficiency), evaluating, and coaching hosts responsible for applying them. Supervise and perform all functions related to sales related assets. 1. Observe, evaluate, and coach hosts to deliver friendly, superior guest service which focuses on show. 2. Maintain measurement plans and reports to evaluate host, financial and operational effectiveness. 3. Conduct training needs assessments to identify performance gaps and provide necessary coaching and feedback. 4. Deliver on-the-job training (OJT) programs and materials. 5. Drive measurement based continuous improvement of OJT. 6. Select, train and develop Guest Service Leaders. 7. Assess the Friendliness and Show aspects of each department, identifying performance gaps and other training needs. Provide feedback and partner with the store management team to deliver solutions. 8. Manage training activities (OJT, online, etc.) and assess the support needed to drive organizational effectiveness. Provide feedback and partner with the store management team to deliver solutions. 9. Manage the hiring processes including sourcing and candidate management. Work with the store management team to ensure interviewing, onboarding and training processes follow established guidelines. 10. Complete, review, and maintain all training documentation including OJT, new hire and performance documentation. 11. Works with Store Manager/Director to ensure that a schedule is written to provide the desired level of guest service within established labor guides. 12. Process guest orders, including performing functions of cashiers or guest service clerks. 13. Perform guest service desk functions as needed. 14. Ensure that an accurate daily cash count is completed. 15. Ensure bank deposits are completed daily according to policy. 16. Monitor and analyze audits according to company guidelines. 17. Monitor and enforce all Front Porch policies related to Asset Protection and Shrink Control. 18. Ensure the security of the office and store funds. 19. Maintain supplies needed for Front Porch according to budget. 1. Strong communication and partnering skills. 2. Knowledge and application of operations within a retail environment. 3. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. 4. Knowledge and application of the principles of differentiated learning. 5. Leadership experience with direct reports. 6. Ability to read and understand information and direction. 7. Ability to work well with others. 8. Ability to lift 25 lbs. occasionally and 15 lbs. constantly. 9. Must be at least 18 years old. 10. Ability to stand for extended periods of time. 11. Demonstrate successful use of math skills. 12. Ability to work well with computers. 13. Knowledge of Front Porch operations. 14. Ability to work shifts during peak times (such as 10-7) at least 3-4 days per week.

Keywords: Lowes Foods, Summerville , Guest Service Mgr Level V, Hospitality & Tourism , Summerville, South Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Current College Students - Restaurant Auditor, Charleston, SC ($25/hr) - Fall 2018
Description: You will be visiting local and on campus fast food franchise branches in the above cities, and ordering a FULL MEAL from a list of five available meal options sorry, no vegetarian options . You will (more...)
Company: Shiftsmart
Location: Charleston
Posted on: 11/17/2018

College Graduates - Executive Team Leader - Northeastern , PA
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Columbia
Posted on: 11/17/2018

College Graduates - Executive Team Leader - Northeastern , PA
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Charleston
Posted on: 11/17/2018


Store Counter Sales
Description: Our Store Counter Sales team members are knowledgeable and energetic with a passion for automotive parts.
Company: O'Reilly Auto Parts
Location: Savannah
Posted on: 11/17/2018

College Graduates - Executive Team Leader (Assistant Manager) - Pennsylvania/Delaware/Baltimore
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Savannah
Posted on: 11/17/2018

Housekeeper - The Westin Savannah Harbor Golf Resort & Spa (18002QV3)
Description: Heres To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International
Location: Savannah
Posted on: 11/17/2018

42A Human Resources Specialist
Description: When a Soldier has a question about benefits, policy, or needs help with a sensitive issue, the Army National Guard s Human Resources Specialist is the primary go-to person. As an HR Specialist, you will (more...)
Company: Army National Guard
Location: Savannah
Posted on: 11/17/2018

Inbound Customer Service (Remote)
Description: We're looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients' sales, customer (more...)
Company: Mommy Jobs Online
Location: Columbia
Posted on: 11/17/2018

56M Chaplain Assistant
Description: A Chaplain Assistant provides vital support to Army National Guard Chaplains, who are responsible for providing spiritual guidance and support to Soldiers. As a Chaplain Assistant you will primarily provide (more...)
Company: Army National Guard
Location: Savannah
Posted on: 11/17/2018

Customer Service-Telecommute
Description: America's 1 Consumer driven health care company is looking for motivated people who will
Company: FamilyandFinancial
Location: Columbia
Posted on: 11/17/2018

Log In or Create An Account

Get the latest South Carolina jobs by following @recnetSC on Twitter!

Summerville RSS job feeds