Restaurant Associate-Horizon
Company: 7-Eleven
Location: Summerville
Posted on: January 12, 2021
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Job Description:
OVERVIEW WE'RE EXCITED TO HAVE NOW JOINED THE 7-ELEVEN FAMILY OF
STORES! The Restaurant Associate is responsible for providing
prompt, efficient, effective safe and courteous quality food
service to the guest. These objectives are obtained through quality
of guests, merchandising handling, cleaning, maintenance, safety,
security, and other general duties as assigned. Cultivate a GUEST
in Mind Culture. 1. Focus on the wildly important. 2. Be a leader.
3. Be committed to the guest. RESPONSIBILITIES * Provides prompt,
courteous service by greeting and assisting guests. * Performs
duties necessary to maintain stores cleanliness, and basic upkeep
(food preparation areas, shelves, counter space, etc.), ensuring
that areas are sanitary and presentable at all times. * Complies
with all food safety behaviors including but not limited to proper
food handling procedures, temperature requirements, and bad
merchandise record. (All Restaurant Associates are required to wear
latex gloves while handling and preparing food products.) *
Maintains knowledge of all products offerings and promotions.
Supports advertising campaigns, sales promotions, and properly
displays food. (Building and taking down of display) * Maintains
100% in-store efficiency on top selling menu items. * Receives
product from vendor and follows correct procedures (building and
taking down displays.) In addition to assisting management with
ordering and vendor check-in. * Monitors food activities to ensure
that guests receive exceptional service. Examine food products to
ensure that it is correctly priced. (Inventory levels, pricing,
stocking and rotating merchandise.) * Keeps food service display
fully stocked, ensuring merchandise faces front at all times. *
Prepares food items per required menu and recipe for affiliated
stores. * Assembles high-margin products as directed by Food
Service or Facility Manager. * Follows Company policies and
procedures, and all laws governing beverage and tobacco sales. *
Follows all credit card, money order, and check cashing policies. *
Regularly looks for, and eliminates safety hazards. Reports unsafe
acts or conditions to management. * Prepares required
accident/incident reports; immediately reporting such activity to
management. * Uses suggestive selling techniques, when operating
the cash register, and all point-of-sales equipment. * Follows
Company policies and procedures established to prevent loss of cash
and merchandise due to actions by employees, vendors, and guests. *
Safeguards cash and merchandise; follows Company robbery prevention
and reaction procedures as provided in the Emergency Response
Reporting Procedures and Policy Manual. * Reacts to and reports
customer complaints tactfully and promptly. * Maintains a
professional personal appearance in accordance with Company Uniform
and Personal Appearance Policy. * Reports to work on time and when
scheduled. * Performs other duties as assigned. QUALIFICATIONS
EDUCATION AND EXPERIENCE High School diploma or GED is preferred.
Previous food service experience is preferred. Must maintain
current food handlers or food safety certification as required by
county. Must be authorized to work in the United States. KNOWLEDGE
AND SKILLS Demonstrates sales and customer services skills. Ability
to read and interpret documents such as rules, operating and
maintenance instructions and procedure manuals. Ability to write
routine reports and to speak effectively before customers and
employees.Ability to add, subtract, multiply and divide in all
units of measure using whole numbers, common fractions and
decimals. Ability to exercise sound judgment and work with minimum
supervision. Ability to perform basic computer skills. PHYSICAL
FUNCTIONS * Must be able to stand and/or walk for full shift. *
Ability to occasionally lift and/or carry up to 50 pounds from
ground to overhead, and/or 60 pounds from ground to waist level, up
to thirty minutes of workday (i.e., assisting in
stocking/maintaining inventory levels). * Ability to push, and pull
with arms up to a force of 128 pounds (i.e., utilizing hand truck.)
* Ability to bend at the waist with some twisting, up to one hour
of the workday. * May be required to climb a ladder and/or stool,
kneel or crouch to store or retrieve materials and/or place or
remove signs. * Ability to grasp, reach, and manipulate objects
with hands all day. This handwork requires eye-hand coordination
and may require bilateral coordination of hands, up to four hours
of the workday. WORKING CONDITIONS * Employee performs
approximately 95% of work indoors. Outside work will be required. *
Employee is exposed to intermittent indoor cold temperature
extremes when working in the walk-in cooler and/or freezer. WORK
SCHEDULE * Committed to work assigned hours. * Must be able to work
flexible hours (nights, weekends, and holidays.) * Stores operate
24 hours a day, 7 days a week. Reasonable accommodations may be
made to enable individuals with disabilities to perform essential
job functions. Essential functions are job duties that an employee
must be able to perform with or without reasonable accommodation.
All of the responsibilities listed above are considered essential
job functions to this position. This job description is subject to
change at any time.
Keywords: 7-Eleven, Summerville , Restaurant Associate-Horizon, Other , Summerville, South Carolina
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