Client Care Representative- Customer Care Specialist
Company: Terminix Service Inc.
Location: Summerville
Posted on: April 4, 2021
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Job Description:
Terminix Service, Inc. of Johns Island, SC looking to hire a
Client Care Representative. Are you a customer service professional
with some clerical experience who is looking for better hours and
pay? Are you interesting in starting a career with a stable,
respected, and growing pest control company? If so, then please
read on! This full-time customer service office position starts at
$13.50/hr. If this sounds like the opportunity that you've been
looking for, apply today! ABOUT TERMINIX SERVICE, INC. Under the
ownership of the Knox family since 1947, Terminix Service, Inc. is
a locally-owned franchise of Terminix International. Headquartered
in Columbia, SC., we provide exceptional pest control services from
56 branches across South Carolina, western North Carolina, and the
CSRA region of Georgia. We are a unique blend of a family business
and major corporation. We are the largest Terminix franchise and
are continually recognized for being among the top 10 pest control
companies in the country. But don't let size overwhelm you. Our
senior leadership is from the second and third generations of the
Knox family. When you join the Terminix Service team, you're among
family. We invest in the people and communities where our employees
live and work. We are not just in the BUG business, we're in the
PEOPLE business. As a family business, we know that our success
comes from our people. Nearly half of our employees have worked
with us for more than five years. A DAY IN THE LIFE AS A CLIENT
CARE REPRESENTATIVE As a Client Care Representative/Customer Care
Specialist, you arrive at the office each day determined to provide
superb customer service to our clients and help keep our office
running smoothly. Your primary responsibilities are to greet
clients, answer phones, schedule and confirm appointments, manage
accounts, handle accounts payables and receivables, process
payments and invoices, and update spreadsheets and logs. You love
keeping everything organized and accurate. And, as the front line
for our clients and a liaison to the pest control technicians, your
excellent interpersonal and communication skills are an essential
part of your success. Your can-do customer service is often the
first glimmer of hope for clients under siege and puts them at ease
as you help them troubleshoot their issues and connect them with
the services that they need. Your friendly, helpful demeanor comes
through in all your interactions, whether in person or on the
phone, and your attention to detail ensures that needs are met and
accounts handled competently. You are never bored as there are
always a variety of office tasks, including running errands, that
you can help with. QUALIFICATIONS FOR A CLIENT CARE REPRESENTATIVE
Customer Service experience Need prior Office experience, including
billing, collections, or accounting tasks Valid driver's license
and clean driving record Ability to pass a background check and
drug screening Sales ability Prefer prior Call Center work
experience. Do you have exceptional customer service skills and
understand good phone etiquette? Are you service-oriented, patient,
and able to empathize with others? Are you able to prioritize tasks
effectively? Can you present yourself in a professional manner? If
so, then you might just be perfect for this Client Care
Representative position! ARE YOU READY TO JOIN OUR OFFICE TEAM? If
you feel that you would be right for this Client Care
Representative position, please fill out our initial 3-minute,
mobile-friendly application. We look forward to meeting you! For
more information, or to apply now, you must go to the website
below. Please DO NOT email your resume to us as we only accept
applications through our website.
https://www.applicantpro.com/j/1728787-478410
Keywords: Terminix Service Inc., Summerville , Client Care Representative- Customer Care Specialist, Other , Summerville, South Carolina
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