Client Service Coordinator
Veterinary Specialty Care, a BluePearl Veterinary Partner in
Summerville, SC is now hiring.
Veterinary Specialty Care, a BluePearl Veterinary Partner, is
hiring an extraordinary Client Service Coordinator.
+ Are you an excellent customer service professional?
+ Do your peers turn to you for advice, guidance, comfort, and
+ Are you looking for an opportunity to work with some of the
greatest veterinary medicine professionals?
If you are seeking an opportunity with a team that inspires
growth working in a collaborative environment, we want to hear from
At BluePearl Veterinary Partners, our Client Service
Coordinators are imperative to the success of our hospital. In this
position, you are the first BluePearl Associate that the client
sees. You will ensure that each client receives the care and
attention that they need. You will need to be able to function
calmly and compassionately in situations that can be very emotional
and difficult for our clients.
As a Client Services Coordinator:
+ You will greet and make friendly eye contact every time our
hospital entry door opens to offer individual a warm and
+ You are always offering a friendly smile, strong eye contact
and an approachable demeanor.
+ You are a compassionate listener.
+ You speak clearly, slowly, and calmly in person and on the
telephone in a way that clients easily understand.
+ You will assess immediately upon arrival each client's rare
need, as well as the pet's general condition.
+ You will determine whether an emergency arrival is a "stat"
versus "standard" emergency.
+ You will respond to non-patient calls or visitors and connect
them to the appropriate team member.
+ You are responsible for confirming all appointments in advance
ensuring clients receive accurate information about preparing their
pet for the appointment.
+ You will offer emotional support and resource materials to
grieving clients in a compassionate and discreet manner.
+ You serve as a liaison between clients and service agencies
during handling of pet remains by ensuring a complete, accurate,
and compassionate process.
+ Our passion is pets. We offer Trupanion pet insurance and
discounts to our associates for pet treatments, procedures, and
+ We encourage you to grow with us. Our technicians are leveled
by their skillset and move up in level as they gain more skills and
experience. We are focused on developing our associates into
leaders through talent development programs and leadership
workshops. As a member of Mars Veterinary Health, our associates
have endless opportunities to advance in his/her career.
+ In order to transform and lead the industry through innovative
quality medicine and care, we understand the importance of
continuous learning. We offer annual continuing education
allowance, free continuing education sessions, our own BluePearl
University for training, and our clinicians have access to over
2,000 medical journals.
+ We value your health and well-being as an associate by
providing you with the following:
+ Health, dental, vision, and life insurance options.
+ Flexible work schedules.
+ Time to reset, rewind, and reflect through our paid time off
and floating holiday plans.
+ A regional licensed social worker who can provide guidance,
advice, and tips/tricks on how to maintain a healthy lifestyle
while working in a fast-paced emergency and specialty care
+ We promote a family-like culture in our hospitals. We are all
in this together. We believe in working together to lead the
industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which
all individuals are treated with respect and dignity. We are an
equal opportunity employer and each applicant will receive
consideration for employment without regard to race, color,
national origin, religion, creed, sex, age, disability, genetic
information, marital status, citizenship status, sexual or
affectional preference, or gender identity or expression, protected
veteran status, or any other characteristic protected by law. If
you need assistance or an accommodation during the application
process because of a disability, it is available upon request. The
company is pleased to provide such assistance, and no applicant
will be penalized as a result of such a request. We are an Equal
Opportunity Employer and a Drug Free Workplace.