Member Advisor - Contact Center

Company: REV Federal Credit Union
Location: Summerville
Posted on: November 26, 2022

Job Description:

*_Are you looking to re-enter the workforce or explore a new career? REV is the place for you with several exciting opportunities._*
*REV isn't your typical 9-5. We're a not-for-profit financial institution that's community proud and committed to providing a positive, modern and progressive environment for our team members. Together, we are REV!*
We are seeking a talented and outgoing Call Center Agent to act as point of contact for our members to provide service that goes above and beyond.
*Duties include but are not limited to: *

* Assisting members with account inquiries, requests, research, maintenance, disputes and monetary transactions
* Performing service tasks by telephone, chat, and email
* Navigating multiple platforms to include Cisco, Adapt, Symitar, and NCR Support
* What we are seeking:
* High degree of accuracy and speed in a high-volume, fast-paced environment
* Strong communication skills to promote the many benefits of membership with REV
* Ability to retain an in-depth a high level of knowledge on REV products and services to help members improve their financial well-being

*What we offer: *

* Competitive Pay
* 6% 401k Matching
* Dental
* Vision
* Community Involvement
* Volunteer Opportunities

Job Type: Full-time%58047475%

Keywords: REV Federal Credit Union, Summerville , Member Advisor - Contact Center, Other , Summerville, South Carolina