Front Desk Coordinator

Company: Charleston Gastroenterology Specialist P
Location: Summerville
Posted on: May 23, 2023

Job Description:

Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the lowcountry to operate a physicians' practice and three nationally certified and state licensed endoscopy centers. Our team includes eleven outstanding Board Certified Gastroenterologists, with a combined experience of over 100 years of treating patients.We value the health, service, and satisfaction of our patients above all else.Duties& Essential Job FunctionsWelcomes and greets all patients and visitorsRegisters patients according to established protocolsAssists patients with completing all necessary forms and documentationEnsures patient information is accurate in the electronic medical record including billing informationInforms patients of the office's policies and proceduresCollects co-pays and paymentsEnsures the reception area is well-maintained, neat, and cleanFacilitates patient flow by notifying the clinical staff of the patient's arrival, being aware of delays and communicating with patients and clinical staffAnswers phone calls with proper phone etiquette and transfers when appropriateEnsures the front desk is adequately stocked with office supplies by anticipating inventory needs, placing orders and monitoring office equipmentScans documents into the patient's electronic medical record when appropriatePrepares patient packets by printing and affixing name labelsReconciles schedules for the next dayProtects patient confidentiality by making sure Protected Health Information is securedRequirementsHigh school diploma or equivalent (College education-preferred)2 years of healthcare experience preferredKnowledge of medical terminologyWork independentlyManage multiple prioritiesOutstanding customer service skillsExperience with high patient volumeProfessional etiquette and ability to communicate clearly and effectivelyAbility to exercise tact under pressureAbility to work in a team environment and effectively contribute as a member of a teamExcellent time management and organizational skillsStrong attention to detailComputer literacy-requiredAre you looking for a new career? Charleston GI is a great place to work. Highly rated on Glassdoor and Indeed. We work together as a team to be successful.Are you looking for a job where you enjoy coming to work each day? Consider applying today!

Keywords: Charleston Gastroenterology Specialist P, Summerville , Front Desk Coordinator, Other , Summerville, South Carolina