SummervilleRecruiter Since 2001
the smart solution for Summerville jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Summerville
Posted on: September 4, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLDeborah3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Summerville , Inbound Travel Consultant, Professions , Summerville, South Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Class A Driver Training Available & Owner Operator Accepted
Description: Halvor Lines, Inc. was founded by Bill Vinje in 1968.-- By 1977 Halvor Lines, Inc. had a fleet of 40 tractors and 50 trailers.-- Since deregulation in 1980 Halvor Lines, Inc. has increased its customer (more...)
Company: Halvor Lines
Location: Savannah
Posted on: 09/19/2019

Regional/OTR Class A CDL Driver: New Trucks
Description: Job Description: Class A CDL Drivers Needed Regional/OTR Company Drivers Call us today at 866 995-0537 Or apply online below Artur Express is looking for W-2 paid, CDL Class A Drivers who want to run (more...)
Company: Artur Express
Location: Columbia
Posted on: 09/19/2019

Cdl-A Local Truck Driver
Description: Call us today at 877 838-0380 br br CDL-A Local Truck Drivers with Averitt are the champions of the local area, earning the opportunity to develop long-term relationship with the customers they (more...)
Company: Averitt Express
Location: Columbia
Posted on: 09/19/2019


Logistics Specialist - Own a Franchise
Description: Logistics Specialists: Make a
Company: CMP.jobs
Location: Columbia
Posted on: 09/19/2019

CDL A Flatbed Truck Drivers - $5,000 Sign On Bonus!
Description: CDL A DRIVERS WANTED Local, Regional and OTR Positions Available.
Company: Blackhawk Transport
Location: Savannah
Posted on: 09/19/2019

Blood Distribution Technician
Description: Job Description: Are you seeking a full-time opportunity that makes a difference Are you passionate about meeting new people Do you want to have an impact in your community, across the country, and (more...)
Company: American Red Cross
Location: Columbia
Posted on: 09/19/2019

CDL A Team Owner Operator, Terminal to Terminal
Description: br br Forward Air over-the-road LTL: The foundation product for Forward Air is our over-the-road LTL service. In LTL you will run our trailers no trailer fees , drop hook from one Forward Air (more...)
Company: Forward Air
Location: Columbia
Posted on: 09/19/2019

CDL- A Regional Owner Operator Truck Drivers - $10,000 Sign On Bonus!
Description: CDL- A Regional Owner Operator Truck Drivers - 10,000 Sign On Bonus br br Your Miles Take You Further On Regional Runs With Hub Group br br One of the Nation's Top Carriers, Hub Group, is looking (more...)
Company: Hub Group Trucking
Location: Savannah
Posted on: 09/19/2019

Blood Processing Technician
Description: Job Description: Are you seeking a full-time opportunity that makes a difference Are you passionate about meeting new people Do you want to have an impact in your community, across the country, and (more...)
Company: American Red Cross
Location: Columbia
Posted on: 09/19/2019

15D Aircraft Powertrain Repairer
Description: If you enjoy working with engine mechanics, join the Army National Guard as an Aircraft Powertrain Repairer. You will inspect, service, and repair powertrain systems on Army planes and helicopters to (more...)
Company: Army National Guard
Location: Savannah
Posted on: 09/19/2019

Log In or Create An Account

Get the latest South Carolina jobs by following @recnetSC on Twitter!

Summerville RSS job feeds